PREMIUM SUPPORT SERVICES

24/7, 365 web, phone and email support

Using our robust online ticketing system, backed-up by our 24/7 hotlines. Software Specialists and seasoned hardware/network professionals attend to you anytime, any day of the year.

Software updates and patches

Additional features, functions, reports and even software patches. Our industry-immersed software developers keep our software up-to-date and future-proof.

Monitored database back-up

We keep an eye on your database back-up so we know we can quickly recover from any eventualities. We receive alerts when issues arise and resolve it for you – so you can focus on what matters to you most.

Database reconfiguration

Room configuration overhaul, change of menu and/or prices and other database-wide changes will be done and configured by us.

System reconfiguration

In a rare occurrence that your server crashes, we’ll assist in getting you back in a matter of minutes

Free online re-training

A refresher for employees or a proper training for your new recruits – all done by our Solutions Specialists.