Frequently Asked Questions

How to configure printer settings
To configure Xenia's printer settings:

1. Go to Others > Set Client Printers to show the Printer Settings window

2. All printers available to use will be displayed in the drop down box. If you do not see your printer, please go to this link. Select a printer for Printer 1, which is used for Guest Folios, Billing Statements, Registration Forms, and Reports, and Printer 2 which is used for Acknowledgment Receipts (AR).

3. If Printer 2 is a POS Receipt Printer, check the appropriate box for POS-type lay-out for ARs.

As with all system-wide settings, the user needs to log-out and log-in again to apply changes.

Figure A. Sample AR for desktop printers

Figure B. Sample AR for POS printers

Last Updated 5 years ago

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