Frequently Asked Questions

How to Void OR/CI/AR?

Due to various reasons such as double entry of menu items or unable to apply a discount,  iServe F&B POS System allows users to void the Official Receipt or Charge Invoice.

To void OR/CI..

  1. Click "Misc Tasks"
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  2. Click "Void OR/CI/AR"
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  3. Select the Official Receipt or Charge Invoice No. then click "OK". An activated user privilege is needed to void a transaction.
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  4. Input the Remarks then click "OK"
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  5. Select how the voided items will be treated:
    1. Waste - Items included in the transaction (portioned menu items) will be issued or deducted from the inventory
    2. Save - Items included in the transaction (portioned menu items) will be returned to the inventory
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Related FAQs:


Last Updated 2 months ago

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