Frequently Asked Questions

How to Charge Items to a Room?

iKeep Charging Station allows the users to charge items directly to the accounts of the guests.

Note: All charges made during a shift will be logged in the system including the date, time, and workstation name used during the transaction.

To charge items to an account..

  1. From the Grid, press F9 from your keyboard or select Charging Station from the list of shortcuts on the bottom part of the window
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  2. Select a room to be charged by clicking "Search"
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  3. Select the item to be charged to the room through the list on the right panel. Double-click the item and input the Item Cost. All selected items to be charged will be listed on the left panel.
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  4. Once done, click Bill Out and the user will have the option to print the Slip
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Last Updated about a month ago

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