Frequently Asked Questions
iServe F&B POS System allows users to void erroneous Collection Receipt that were already processed.
To void a collection receipt..
- Click "Misc Tasks" or press F5
- Click "Void OR/CI/AR"
- Enter the CR/Invoice Number (the list is arranged descending from the last transaction). An activated user privilege is needed to void a collection receipt.
- Enter the Void Remarks then click "OK"
The amount will now reflect back to the account and the payment will be deducted from current cashier. The voided CR will also reflect in the Back Office reports.