Frequently Asked Questions

How to Void a Collection Receipt?

iServe F&B POS System allows users to void erroneous Collection Receipt that were already processed.

To void a collection receipt..

  1. Click "Misc Tasks" or press F5
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  2. Click "Void OR/CI/AR"
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  3. Enter the CR/Invoice Number (the list is arranged descending from the last transaction). An activated user privilege is needed to void a collection receipt.
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  4. Enter the Void Remarks then click "OK"
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The amount will now reflect back to the account and the payment will be deducted from current cashier. The voided CR will also reflect in the Back Office reports.


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Last Updated 26 days ago

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