Frequently Asked Questions

Click on the category to browse FAQs.

Edesia Banquet System (2)

All About Edesia Banquet System

How to configure menu in Edesia Banquet System?

How to create a Banquet Event Order (BEO) in Edesia Banquet System ?
General Information (2)

Link for manuals, issue-writing guidelines, etc

How to Effectively Report an Issue?

What is Servo's remote viewing data privacy policy?
iServe F&B POS System (7)

Knowledgebase for Servo IT Solutions' F&B POS System

How to Add a New Menu Item?

How to add a New User Account?

How to End a Shift

How to Force End a Shift?

How to properly place 2 ply paper in POS printer ?
Servo Firewall by PfSense (4)

Basic configuration and Troubleshooting

How to Limit Bandwidth usage per PC

How to Open Ports in PfSense

How to Set Up MultiWAN

What is the use of a Monitor IP in PfSense?
Xenia Front Office System (11)

All About Xenia Front Office System

How to access your Training Database

How To Add a Business Source?

How to change a Guest's Name (for version 2.3.70 and up)

How to configure printer settings

How to create a Training Database

Makati City Office

Unit 2807 28/F
Cityland Pasong Tamo Tower
2210 Chino Roces Ave., Pio del Pilar
Makati City, Philippines 1230
+63 2 8893 8909

Angeles City Office

Olympus Building,
11-11 Ramon Dizon St
Diamond Subd., Balibago,
Angeles City, Philippines 2009
+63 45 409 1019

Cebu City Sales Office

5F Park Centrale Bldg.,
JM del Mar St., cor Abad St.,
Cebu IT Park, Apas
Cebu City, Philippines 6000
+63 32 494 9599

24/7 Technical Support

+63 917 684 7000 (Globe)
+63 999 177 7000 (Smart)
support@servoitsolutions.ph

Copyright © 2020 Servo IT Solutions - All rights reserved.

This Client Support System is proudly powered by Servo IT Solutions' Tech Team and osTicket

Thank you for your patience.

We`re sending this to our Technical Support Center so we can attend to you promptly.