Frequently Asked Questions

Click on the category to browse FAQs.

Chronos Time Management System (17)

FAQs about Chronos Time Management System

Back-end (15)
Time Capturing Module (2)
Edesia Banquet System (204)

All About Edesia Banquet System

Banquet Event Order (BEO) (2)
Central Control (8)
Invoicing (10)
Misc (6)
Printing (4)
Reservation (3)
Room Reservation (1)

Post Partial Goods Issuance

Post Payment in City ledger

View Past Events
General Information (4)

Link for manuals, issue-writing guidelines, etc

How to create and print a WiFi voucher using Unifi Controller Software

How to Effectively Report an Issue?

How to Generate PayPal's API Key?

What is Servo's remote viewing data privacy policy?
Hermes Accounting System (2888)

Includes Inventory Management, Fixed Asset and Payroll modules

Bookkeeping (33)
Maia Payroll System (19)
PO & Inventory Module (23)

How to Add a Department

How to Create a New User Account

How to Create Templates

How to Deactivate a Template

How to Delete a Template
iKeep Housekeeping Module (21)

FAQs for iKeep

How to Block Rooms for OOO & OOS?

How to charge items in iKeep?

How to configure iKeep to your printer.

How to deduct inventories using iKeep?

How to mark a room as occupied clean, do not disturb or refused service?
iServe F&B POS System (34)

Knowledgebase for Servo IT Solutions' F&B POS System & Back Office

Back Office (10)
POS System (21)
Printer (3)
Servo Firewall System by PfSense (4)

Basic configuration and Troubleshooting

How to Limit Bandwidth usage per PC

How to Open Ports in PfSense

How to Set Up MultiWAN

What is the use of a Monitor IP in PfSense?
Xenia Front Office System (91)

All About Xenia Front Office System

How are collections from the front office recorded in Hermes Accounting System ?

How are sales from the front office recorded in Hermes Accounting System ?

How does the Self Check-In and Check-Out feature work?

How To Add a Business Source?

How to Add Check In Reminder?

Makati City Office

Unit 2807 28/F
Cityland Pasong Tamo Tower
2210 Chino Roces Ave., Pio del Pilar
Makati City, Philippines 1230
+63 2 8893 8909

Angeles City Office

Olympus Building,
11-11 Ramon Dizon St
Diamond Subd., Balibago,
Angeles City, Philippines 2009
+63 45 409 1019

Cebu City Sales Office

5F Park Centrale Bldg.,
JM del Mar St., cor Abad St.,
Cebu IT Park, Apas
Cebu City, Philippines 6000
+63 32 494 9599

24/7 Technical Support

+63 917 684 7000 (Globe)
+63 999 177 7000 (Smart)
support@servoitsolutions.ph

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